Useful Authority-Linked Apps in Malaysia

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There are millions of apps available to download onto your mobile devices that may or may not make your life easier. Let’s face it, we’ve all been through the process of downloading apps and later deleting it because we discovered that it’s not as useful as you thought it would be. It can sometimes get a little frustrating thinking about having to pay bills or logging onto a website to get information. As an expat, it may be difficult for you to find the relevant information to get connected to authorities. Well, we’ve narrowed down some pretty useful apps that would make your trip around Klang Valley easier and hopefully, optimally saves your time and effort!


You can now save time when it comes to paying for parking. No more rummaging in your bag for coins for the parking machine, all you need to do when you get the app is top it up and use as you need! The app is pretty straightforward and easy to use – after downloading, register your car number plate, then select a location, put in the duration you would be parking for, and you’re done! So far, the service is available for areas covered under KL City Hall (DBKL), Tawau Municipal Council (Sabah), Iskandar Puteri City Council (Johor), and Cybersquare (Cyberjaya).

SmartSelangor Parking

Similar to JomParking, this app is for parking areas within Selangor. This easy-to-use app also allows you to pay any compounds received by the council. Signing up is simple and fast, and you may top up in-app, using less paper and saving more trees!


Now, you can check and pay summons, renew road tax and more with this app! Their latest update makes it easy for users to perform transactions. All you need to do is login using your existing MyEG username and password, or you can sign up for a new account too if it’s your first time. You will be able to renew your road tax, check and pay summons from PDRM and JPJ, renew your car insurance and check for the delivery status of MyEG services.


Do you have a list of complaints about the area you live in, but find it too tedious to lodge a complaint? Now there’s an app for you to do so as iKepoh allows people to lodge complaints on your mobile! With the app, you can report damages found on roads, trees and lawns, lights and traffic lights, animals, rubbish, parking and constructions, toilets, and open burning. Unfortunately, the app is only available in Bahasa Melayu but let’s hope that they include English in the next update!



Track your electricity consumption and pay your bills easily with the TNB app! You can also add more than one account to the app to make payment and monitoring easier, especially with the in-app interactive usage graph where you can compare your electricity usage from month-to-month. If you’re used to forgetting to pay the bills, the app will also notify you when your bill is ready, which can be paid through the app as well.



This is a rather useful app to have, especially with water cuts in the Klang Valley. This is the official app of Syabas (Syarikat Bekalan Air Selangor), the Selangor water utility company and through the app, consumers can use it to get information on water disrupted areas as well as lodge a complaint within Selangor, Putrajaya, and Kuala Lumpur. The app features a water disruption calendar, water rationing calendar, an e-complaint portal, as well as easy access to press releases from the company.

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