Samsung’s latest addition to the Note series took social media by storm when it was first released in August; it was huge competition to Apple’s iPhone 6. It is now exploding not only on social media but across the globe, in the hands of its owners.
Just over a month ago Samsung called for a global replacement scheme and owners received a replacement. However, some owners are now having to return the device yet again, if not for the first time. Samsung has shut down all sales and replacements on the Note 7 all over the world while investigations take place as even the replacements are catching fire.
In their press release, Samsung reinstates that their number one priority remains the safety of their consumers and all current Note 7 owners should power down and stop using the device. The full extent of the press release is below:
“We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.
We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.”
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