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The Last Mile: KLIA Ekspres and Grab Makes Travelling Easier

This post is brought to you in part by KLIA Ekspres.

Daydreaming of travelling and visiting wonderful countries is familiar with a lot of us, but sometimes, the afterthought kicks in with the tediousness of planning your journey. Not to mention that nowadays, budget comes into mind too.

With the KLIA Ekspres located in Kuala Lumpur itself, it’s pretty convenient to get to the airport, but then you’d need to think about how to get to the station — and how to get back home after the trip.

“How many buses and trains do I have to take?”

“Should I just get a cab to the airport? Would it be too expensive?”

“I wonder if anyone is willing to do me a favour and drop me off.”

The first mile/last mile problem has been a major transportation issue faced in many countries around the world, but KLIA Ekspres has found a way to make travelling easier for those headed to the airport by offering almost free first mile/last mile rides.

Image credit: Malaysia Airport KLIA2

Joining forces with GRAB to create a seamless travel option, KLIA is offering a promo code with every KLIA Ekspres ticket. Those who purchase a KLIA Ekspres Single Trip online ticket inclusive of the Grab package at RM55 – the same fare as an over-the-counter purchase of the ticket – will receive a RM10 promo code which can be keyed in when ordering a Grab.

Noormah Mohd Noor, Chief Executive Officer of Express Rail Link Sdn Bhd (ERL), the operator of KLIA Ekspres said, this collaboration will provide a complete airport-to-home travel solution. On top of ensuring comfortable travel, it is also convenient and affordable setting a good pace to the start of any holiday.

KLIA Ekspres recognises the significance of ride-hailing, with Noormah acknowledging that it is here to stay and will grow with time.

“We believe this will also encourage greater public use of the rail network and improve travel convenience for KLIA Ekspres customers,” she added.

Here are some FAQs answered regarding the details of KLIA Ekspres:

Where can it be purchased?

On the KLIA Ekspres website, mobile app, or kiosk.

Which Grab services can the code be used on?

GrabCar, GrabTaxi, or GrabShare.

How is the promo code given?

PDF attachment (purchase through website), printouts (purchase through kiosk), and can be saved on your mobile device when purchasing through the app.

What if I purchase a return ticket for KLIA Ekspres?

Two different promo codes will be made available to you. The promo code has the same validity as your KLIA Ekspres ticket.

Can the code be used to/from KLIA/KLIA2 itself?

No, It’s only valid to or from KL Sentral Station only.

Image credit: Vincent Wee

Making the service hassle-free, in-app features such as GrabChat (in-app chat system), GrabPay (cashless payment), and GrabRewards (Grab’s loyalty and rewards programme) eases user’s mind as well, making it a good travel companion. Users must enable the GrabPay facility to top-up fare difference using their debit or credit card (should their ride cost more than RM10) to be able to use the promo code.

With GRAB being the preferred ride-hailing service in Malaysia and Southeast Asia, Sean Goh, Country Head of Grab Malaysia highlighted that the company was always on the lookout for partnerships to add value to their services for the benefit of their passengers, business partners, and driver-partners.

“This partnership with KLIA Ekspres will definitely improve the overall ride experience for our travellers – both locally and also foreigners, and support our objective of providing convenient and accessible mobility services to all in any way we can,” he said.

For more information on the KLIA Ekspres and Grab packages, click here.

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