Singapore Airlines (SIA) is officially involved with the massive renovations of its two most prominent lounges; the SilverKris and KrisFlyer Gold lounges at Terminal 3, Changi Airport. Over SGD50 million has been allocated for investment on revamping spaces to enhance customers’ opulent experience.
The upgrade is expected to be completed by mid-2021.
More lounges and excellent services will be provided for travellers on transit to unwind at the famed Changi Airport. The airport has been known to prioritize a luxurious yet eco-friendly environment.
According to Senior Vice President Customer Services & Operations, Mr. Marvin Tan:
“With extensive research and feedback garnered from our customers, we have re-looked and re-envisioned our customer journey to develop this new design concept of our lounges at T3. Keeping the needs and wants of our customers in mind, we aim to deliver an experience that exemplifies the luxury and warm hospitality that SIA known for.”
This redevelopment will expand the space and total customer capacity by 30%, a major benefit to both parties. Aside from that, SIA has appointed renowned hospitality design firm, Hirsch Bedner Associates, in order to achieve the vision for palatial yet modern-looking style spaces. The images shown in this article are his impression of the lounges.
Business class customers will receive desired services in the four different spaces made available during overhauls. The business lounge will be upgraded into a full service bar where breakfast is also provided.
The new lounges will also sport productivity pods for customers to enjoy a secluded space free from interruption, and even take naps.
The major renovation will include and introduce two brand new areas of private rooms and first class lounges, specially for accommodating suites and first class patrons. The private rooms will be for those looking for a refined dining experience with SIA’s specially selected cuisines. The first class lounge will be featuring a flagship bar.
The KrisFlyer Gold Lounge that is known to cater to elite clientele will be upgraded to al fresco seating areas, dining areas and working spaces. In addition, this lounge also will provide important amenities such as restrooms and shower rooms for greater convenience and comfort.
Since the renovation is scheduled to commence in August 2019, be sure to expect slight disruptions to the entire operation of Changi Airport. Nevertheless, existing customers will be relocated to temporary lounges for the time being.