International travel is a long way from being back to normal, but in a welcome announcement of an important step towards recovery, British Airways has resumed its flights to Kuala Lumpur, Malaysia, after a non-operational gap of six months. Flights resumed on October 3rd, with British Airways operating four flights a week from Kuala Lumpur, giving customers in Malaysia convenient flying options for those who want to travel direct to the UK or beyond.

British Airways will be able to take all eligible customers* to London and beyond on the airline’s current flight network. Customers can book directly with British Airways by visiting ba.com, or by contacting their travel agent.

Moran Birger, Head of Sales, Asia Pacific and the Middle East at British Airways, said: “After a long period of uncertainty caused by the global pandemic, we are glad to be able to offer four flights a week from Kuala Lumpur to London Heathrow, UK. We know many of our customers in Malaysia have been waiting to be reunited with their loved ones or to travel for business and these flights will give them the opportunity to do that.”

The Group CEO of Malaysia Airports, Dato’ Mohd Shukrie Mohd Salleh said, “To date, we have around 33 airlines that are operating in KL International Airport (IATA Code: KUL). British Airways will be the third airline offering the Europe flight route. Malaysia Airports is glad that more international airlines are resuming their flight operations at KUL. We will continue to do our best in ensuring a safe airport experience for our passengers. We remain strictly guided by the International Air Transport Association and Airports Council International as well as the local authorities on all health and security protocols.”

In response to Covid-19, British Airways has introduced a range of measures to keep its customers safe and is asking customers to abide by the new measures to help manage the wellness of everyone travelling.

These include:

• checking-in online, downloading their boarding pass and where possible self-scanning their boarding passes at the departure gate
• observing social distancing and using hand sanitisers that are placed throughout airports
• wearing a facemask at all times and bringing enough to replace them every four hours for longer flights
• asking customers not to travel if they think they have any symptoms of Covid-19
• cabin crew wearing PPE and a new food service, which reduces the number of interactions required with customers
• Asking customers to ensure they have everything they need from their hand luggage before departure, and where possible, storing their carry-on bag under the seat in front of them

The airline is cleaning all key surfaces including seats, screens, seat buckles and tray tables after every flight and each aircraft is completely cleaned from nose to tail every day. The air on all British Airways flights is fully recycled once every two to three minutes through HEPA filters, which remove microscopic bacteria and virus clusters with over 99.9% efficiency, equivalent to hospital operating theatre standards.

*Travel and Entry restrictions and requirements still apply (including but not limited to connection restrictions, documentation requirements, entry and Covid-19 testing requirements) – customers should refer to KLIA’s airport website, immigration websites, and check at www.ba.com for more information.