If you’re a traveler who’s looking for convenience and comfort on your trips to and from the airport, the KLIA Ekspres VIP Service is the option for you. Travel from your selected pick-up point to the KL City Air Terminal in KL Sentral, and then to KLIA Terminal 1 or Terminal 2 on the KLIA Ekspres.
1. Travel in Comfort & Convenience
The KLIA Ekspres VIP Service is an exclusive airport transfer service. If you are heading to the airport, a limousine will pick you from your chosen location and drive you to KL Sentral Station. Here, you will be welcomed by a VIP Service Representative and porter who will assist you. You are not required to get into the queue, but instead head right to the KLIA Ekspres Train with your porter to assist with your luggage, and accompany you on the train to the airport. A VIP Service priority seating zone is designated on the train for your convenience and the porter will help you with your bags all the way from the train to the Departure Hall at Level 5.
For travelers who wish to be picked up from the airport, our VIP Service Representative will welcome you at the Baggage Reclaim Hall, with a porter who will handle your bags, and follow you onboard the train. Relax in the designated priority seating zone and enjoy a quick ride to KL Sentral Station. Your chauffeur and limousine will be waiting to pick you up and send you to your location of choice.
2. Transfer & Time Options
You have the option of an Executive vehicle or a van, if there are more than seven people in your group and child seats are also provided for children weighing 8-18 kg and up to 101 cm in height. Please indicate your request when making the booking. Train tickets are valid for one month from the selected date of travel although the door-to-door service is available only on your departure date.
The earliest VIP Service meet-and-greet is at 5:30 am, while the latest pick-up time from home/hotel is at 10.30 pm. The latest booking from KLIA (T1 or T2) is for flights arriving before 11:00 pm.
3. Special Requests
Guests with special needs can inform their respective airline that a KLIA Ekspres VIP Service booking has been arranged. An airline representative will escort the guest from the landing gate through to Immigration and a VIP Service Representative will be on standby to meet and greet at the KLIA Ekspres VIP Service Counter, in the Baggage Reclaim Hall. We are located between Carousel E and F. A dedicated VIP Service Representative will greet you, and a porter will be assigned to assist and accompany the guest to the train platform, onboard the KLIA Ekspres train, and into the waiting limousine upon arrival at KL Sentral.
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