The airline’s top-tier passengers will be able to experience a dash of luxury on the way home from KLIA and enjoy private transfers in a BMW i7 electric car.
As the aerotrain connecting Kuala Lumpur International Airport’s main terminal with the satellite concourse remains out of service, Malaysia Airlines has announced the introduction of an exclusive private transfer service for business class and status customers.
Starting from February 1, Malaysia Airlines business suite, business class, and Enrich Platinum passengers may use the all-electric private BMW i7 transfers when departing KLIA. However, the 24-hour service will not be available for oneworld Emerald status holders or passengers flying with any carrier other than Malaysia Airlines.
The chauffeur-driven BMW transfers will be in addition to the Premium Bus transfer (for first and business class passengers) currently provided by the airport operator following the suspension of the aerotrain service after it broke down nearly a year ago.
“Passengers can enjoy the assurance that the premium service is intricately tailored to ensure individualised experiences, eliminating any concerns about sharing rides,” the airline states. “This exclusive service guarantees dedicated transportation, with vehicles allocated for solo travellers, couples, and families up to four passengers per car.”
During the initial phase, this transfer service will only be available to departing passengers who can proceed to gate G1 in the main terminal building, the point from where the transfers will depart.
Malaysia Airlines says it is currently working on creating an arrivals lounge in the satellite terminal, and then the plan is that soon the private BMW transfers will also be available in the other direction.
“With this exclusive service, we aim to enhance the travel experience for our top-tier customers, ensuring that they can enjoy premium comfort as part of their end-to-end journey with us,” said Malaysia Aviation Group (MAG) chief executive, Ahmad Luqman Mohd Azmi.
He added: “As the only carrier offering this temporary personalised service to our passengers in light of the aerotrain’s temporary suspension at KLIA Terminal 1, it underscores our dedication to elevating our standards of service to ensure a premium travel experience, while also reinforcing our commitment to embedding sustainable practices with the selection of the all-electric BMW i7 series. We look forward to extending this service to our arriving passengers as part of our continuous efforts to ensure a fuss-free and enjoyable experience driven by our inimitable Malaysian Hospitality.”
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