Last updated: November 2016
Online shopping in Malaysia is becoming a large part of our daily lives, ranging from purchasing flight tickets, booking hotel rooms to movie ticket purchases and the latest fashionable apparel. It was only a matter of time that online grocery shopping in Malaysia joined the list of online options.
Fortunately, for the urban residents of Klang Valley, local grocery stores have expanded their services to cater for online purchases and delivery. We can now stock our kitchen and home without the hassle of fighting through traffic congestions, waiting in long queues, and carrying heavy groceries.
Here are five online grocery stores in Malaysia that you should check out:.
1. Tesco Online
Tesco is the first hypermarket in Malaysia to make their wide range of products accessible to shoppers via online. Frequent Tesco shoppers can now collect Club points and enjoy in-store promotions while making their purchases online. Note that the Malaysian Tesco online grocery store does not deliver alcohol and does not delivery non-halal foods. Tesco also doesn’t deliver fresh flowers.
Year founded: 2013
Grocery delivery area: Klang Valley area, such as Petaling Jaya, Damansara, Kepong, Mont Kiara, Segambut, Sungai Buloh, Sri Hartamas and Bangsar.
Delivery charges: RM10 flat rate
Delivery method: Temperature controlled van
Delivery time: Delivers 7 days a week and orders can be made up to 3 weeks in advance. Next day delivery between 10am till 10pm, items are selected on the day of delivery. Order changes can be made till 11pm the day prior to delivery.
Payment: Payment is made via credit or debit card upon delivery
Return policy: Items that are not accepted by the shopper can be returned to the Customer Delivery Assistant and these items would not be charged.
RedTick is one of the pioneers in online grocery shopping for Klang Valley dwellers. While it has less selections than hypermarkets, it compensates by offering a more personalised shopping experience with their personal shopper feature. Shoppers can make requests for their purchases and extra assistance in purchase or preparing items.
Year founded: 2010
Delivery area: View RedTick map
Delivery charges: RM8 flat rate for purchases below RM100 and free deliver charges for purchases above RM10
Delivery method: Temperature controlled vehicle
Delivery time: 4pm is the cut-off time for next day delivery. They have five delivery slots per day, each with a 2 hour window starting from 10am to 9pm.
Payment: Online payment via MOLpay or cash / credit card payment upon delivery
Return policy: Rejected purchases will not be charged.
HappyFresh is the first and fastest-growing online grocery platform in Southeast Asia. Founded in 2014, HappyFresh was launched in Jakarta, and has quickly expanded to Malaysia, Indonesia, Thailand and Taiwan with ambitious growth plans. HappyFresh partners with supermarkets and enables customers to easily order via their website and mobile app.
Year Founded: 2014
Coverage Area: Klang Valley
Delivery Charges: Delivery is free for orders above RM200, RM5 for orders below RM200. The next-hour delivery charge is RM8.
Delivery Method: Not listed
Delivery Time: Delivery hours are based on the opening hours of the stores they work with, usually between 10am and 10pm.
Payment: Cash on delivery or credit card payment.
Return Policy: Payment will be made within 14 days by crediting your credit card.
Visit: HappyFresh’s website here.
Online grocery shopping and delivery in Malaysia will continue gaining more popularity due to its convenience, time efficiency and return policies. However, the delivery rates can be quite hefty for small purchases, and you need to ensure that someone is home to receive the goods to avoid extra charges. Be mindful of these factors when planning for your shopping list online to ensure a smooth and rewarding online shopping experience.
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