In a move to bring Malaysia Airports Niaga, better known as ERAMAN, to new heights, the retail arm of Malaysia Airports Holdings Berhad is rebranding its duty free and duty paid retail stores and F&B outlets with bold steps. ERAMAN will be playing an integral role with the expansion of its outlet spaces in conjunction with the Commercial Reset Strategy initiative to become the most preferred airport travel retail and duty-free option in Asia Pacific. The relaunching also sees ERAMAN realigning product categories and revamping store concept designs in addition to enhancing guest experience through experiential marketing and digitalisation ventures.
With a history of 25 years in the business, this rebranding exercise is hoped to boost ERAMAN’s brand awareness and presence in the circle of local and international travellers. Noting its strength in sales growth and also catering unique experiences to customers, chairman Datuk Seri Michael Yam considers this event to be a refreshing of the brand.
The brand refresh initiative will include a redesigning not only limited to the layout of the outlets, but also to the logo itself. Coloured in a vibrant purple hue, the letter ‘e’ standing for ERAMAN has been encapsulated in a hexagonal gift box with the ‘e’ shaped by its ribbon. The design speaks to promise excitement, ensuring ERAMAN is here to warmly welcome and impart heartfelt gifts for oneself and souvenirs for loved ones.
Together with the relaunching event, ERAMAN also honoured business partners and dedicated staff who have made contributions to the company’s growth.
To the business partners, awards such as the ERAMAN Excellence Award (recognising the highest revenue contribution by product category from 2016 to 2018), the Best Growth Award (to partners who have demonstrated significant sales growth by product category from 2016 to 2018), and the Most Supportive Business Partner 2019 Award in three areas: engagement by Leadership Team, capex support, and marketing support and innovation.
To the dedicated staff members, ERAMAN acknowledged top ten performers in its retail operations staff (via Mystery Shopper survey conducted externally), and celebrated employees who have tenured lifelong careers with the company for 20 to 25 years for stellar and long service records.
ERAMAN Duty Free continues to provide operations in five international airports and one domestic airport in Malaysia, offering a wide range of world class and exclusive products including chocolates, perfumes and cosmetics, liquor, fashion and accessories, as well as tobacco products; all of which are sourced globally.
" ExpatGo welcomes and encourages comments, input, and divergent opinions. However, we kindly request that you use suitable language in your comments, and refrain from any sort of personal attack, hate speech, or disparaging rhetoric. Comments not in line with this are subject to removal from the site. "
Enjoy a Taste of Tradition this Lunar New Year with Emirates
Travellers flying with Emirates between Malaysia and Dubai are in for a treat this Lunar New Year. Available for a limited time...
Different Destinations with Ethiopian Airlines
This post was written by expat contributor Jonathan Di Rollo. Even if your final destination is not in Africa, you can still...
Say Cheese! These Camera Apps Steal Personal Data
It’s probably no surprise that the #1 most posted ‘topic’ on Instagram is the selfie. So with millions of people snapping and...
0Design & Architecture
The World’s Tallest Skyscrapers 2020
What started as modern architectural marvels towards the end of the 19th century in the Western world, has continued to flourish well...
Hear it Live, Come Alive with Invito Hotel’s Live Music Special
That Friday and Saturday hangout you’ve been looking forward to just got so much better! Invito Hotel and Residence kickstarts the year...
Harvest and Holiness: Is There a Divide?
Just before the 15th of January, many Indian Tamil communities across Malaysia prepared to celebrate the festival of Pongal, one of the...
When the Brush Flies
Of speed painting and helmet art, Haze Long talks about her illustrious career with Priscilla Emmanuel. Speed painter extraordinaire Haze Long has...
0Culture & heritage
Cruising With the Legends of The Final Table
For someone experiencing a cruise for the first time in their life, staring at a ship as big as a building is...
Secret Speakeasies and Hidden Haunts
The notion of a pub crawl just got more interesting with these fantastic bars located in unassuming nooks and crannies in the...
Fly Better with Emirates This 2020
It is never too early to plan for the next adventure, especially when it comes to treating the travel bug. Travellers will...