Using Ride-Hailing Apps in Malaysia

Ride-hailing, generally called e-hailing in Malaysia, is an inexpensive and convenient alternative to owning or renting a car. Services are booked through mobile apps, which display the estimated

Grab is one of the best-known e-hailing names and has a broad range of services and extensive coverage across Malaysia. Options include standard cars, six-seater vehicles, premium services, taxis, advance bookings and hourly rentals. Payment can normally be made by cash, card or GrabPay.

Other alternatives include Maxim, which operates in cities across Malaysia, and Bolt, which currently provides ride-hailing services in the Klang Valley. Bolt also allows passengers to schedule selected journeys in advance.

Prices can rise during rush hour, bad weather and major events. Passengers should compare two or more apps, check whether toll charges are included, confirm the correct airport or shopping-center pick-up point, and verify the driver and registration number before entering the vehicle.