Online shopping websites you should know in Malaysia

Check out these 11 online shopping sites for Malaysia – it’s an attractive alternative to traipsing around the malls!

Last update on March 2017
Although Malaysia is a shopper’s paradise (Note: CNN ranked Kuala Lumpur as the world’s 4th best shopping city), online shopping in Malaysia is becoming an attractive alternative. More and more businesses continue to accept online payment methods. Additionally, there are more quality Online shopping websites emerging, with improved product offerings.

There are plenty of shopping websites available in Malaysia. Below we’ve outlined some of the most popular ones in the country, based on Alexa ranks, Facebook likes, and their product offerings.

Note: We have not accounted for customer service in this review. Thus, it would be great if you would post comments below to share your experiences.

1. Zalora Malaysia

Malaysia Alexa Rank: 115
Facebook Likes: 6.8 million+
Description: Popular Malaysian online shopping site for shoes, bags, clothes and accessories.
Website: www.zalora.com.my

Launched in 2011, Zalora is a relatively new online store in Malaysia, but it has already become extremely popular with Malaysians. Although Zalora serves over seven countries, its shopping website for Malaysia is its most popular one. Zalora is fast becoming a household name in this country. The website is very easy to navigate, and has clear tabs for men’s, women’s and kids’ fashion.

As an online retailer of clothes and shoes, Zalora offers many brands. The website also updates their catalogue regularly to bring the newest seasonal collections to Malaysia as soon as they are launched. Shoppers can find products from top international and local brands, like Nike, Adidas, Tom Abang Saufi, Jovian, and Coach. With over 50,000 products from more than 300 brands, you have many choices. Apart from clothes and footwear, this online shopping website also offers bags, cosmetics, accessories and perfumes.

You can also find discounts and bargains all year round. Their items on sale, new arrival items, and items that cost less than RM100 are categorized neatly, making them very easy to find. Not only does Zalora offer free shipping, but they also offer very fast shipping and a 30-day free return policy. The website also offers customers various payment options, as listed below.

Zalora Payment Options:

  • Cash On Delivery
  • Credit Card (Visa, MasterCard SecureCode, Maestro)
  • Online Banking
  • Paypal
  • Bank Deposit / ATM Transfer
  • Celcom Aircash

Zalora Return Policy: 30 day free return policy

Malaysian Currency Option? Yes.

Zalora Shipping Charges and Time:

  • Shipping may take 1 to 14 business days.
  • Free shipping for orders above RM 75.  
  • If you order less than RM 75 worth of merchandise, there is a flat shipping fee of RM 5 for West Malaysia. For East Malaysia (Sabah and Sarawak), there is a flat shipping fee of RM 10 for orders less than RM 75.   There is now an option to ship to Brunei, which has a flat shipping rate of RM 30 (free shipping to Brunei for orders over RM 150).

2. Lazada Malaysia

Malaysia Alexa Rank: 5
Facebook Likes: 16.6 million +
Description: Popular Malaysian online shopping site, offering DSLR/SLR Cameras, consumer electronics, mobiles & tablets, home appliances, fashion, health & beauty.
Website: www.lazada.com.my

Started by the same company that owns Zalora, Lazada sets itself apart by being the premier online destination for electronic goods in Malaysia. As this online shopping website focuses mainly on electronic goods, all the gadgets on offer are divided into specific categories like Mobiles & Tablets, Consumer Electronics, Cameras, Computers & Laptops, and so on. With all these great gadgets to choose from, you will hardly notice that their clothing section is quite limited.

Apart from electronic gadgets, Lazada is also a great website if you’re looking for books, cosmetics, bags, and watches. You can find products from almost any well-known tech brand here: Apple, Samsung, BlackBerry, Canon, Sony, HTC, Nokia, and Lenovo are just a few of the brands available. They offer discounts on almost all their products – even on those that are brand new. For some products, Lazada offers discounts of over 80%! These can be found under their “Mega Deals” section.

You can rest assured that all the products are original; they can also be returned within 14 days for a full refund. In addition to offering free shipping to all locations within Malaysia, Lazada is also one of the few online shopping websites in Malaysia that offers express delivery options to customers. All of their payment options are extremely secure.

Lazada Payment Options:

  • Cash on delivery
  • Credit Card (AmBank, Bank Islam, CIMB Bank, Hong Leong, Maybank, Public Bank, RHB)
  • Online Banking (direct debit or bank transfer)
  • Instalment (this essentially let’s you use a credit card to pay for the puchase over 6 to 12 month period)

Lazada Return Policy: 14 day free return policy (Shipping and returns policies).

Malaysian Currency Option? Yes.

Lazada Shipping Charges and Time:

  • Shipping typically takes between 2 to 5 business days (selected items make take 4 to 7 business days)
  • Shipping charges: free for orders between RM 15 to RM 70 in Klang Valley, free for orders between RM 15 to RM 70 in West Malaysia, free for orders between RM 25 to RM 80 in East Malaysia (more details available on the Lazada website).
  • International delivery not available.

3. Lelong

Malaysia Alexa Rank: 39
Facebook Likes: 273,000+
Description: Popular malaysian online shopping and auction site, offering handphones, computers, cameras, fashion accessories and more.
Websitewww.lelong.com.my:

Lelong is the Malaysian version of eBay, and is an online auction and shopping website. As its name suggests, Lelong offers products at low prices and has over 10,000 active sellers. Although their website appears cluttered and confusing, on closer inspection you will see that all their items are carefully sorted into various distinct categories.

Unlike some other online shopping websites, you can find practically anything on Lelong.com.my – anything from computer accessories to houses. This website is very popular among Malaysians for cosmetics, clothing, and electronic gadgets. The site offers a search engine to help you find what you want; it’s right at the top of the home page.

Offers and special items are categorized as Quick Grabs, Hot Items, Sales, Auctions, Hot Reserves, and so on, to ensure that shoppers never miss an exciting offer. The site offers products from well-known international and local brands at extremely discounted rates. Some of the brands that you can find on the website include Mango, Nike, HTC, Apple and Samsung. Lelong is also a great place for vendors, as almost 70% of all items posted end up being sold – this is why you can find so many brands on Lelong. Additionally, this online shopping website offers tutorials to assist you in buying, selling, bidding on items, becoming a member, and paying for purchases.

Lelong Payment Options: Depends on vendor.

Lelong Return Policy: Depends on vendor.

Malaysian Currency accepted: Yes.

Lelong Shipping Charges and Time: Depends on vendor.

4. ShaShinKi

Malaysia Alexa Rank: 1,876
Facebook Likes: 46,000+
Description: Major Malaysian online shopping site for cameras.
Website: shashinki.com/shop

ShaShinKi is popular amongst professional and amateur photographers in Malaysia. In the Japanese language, the word ShaShinKi translates to ‘Camera,’ which is apt. This website sells nothing but cameras and related accessories; it is the only such website in Malaysia. Although it offers only camera and camera accessories for sale, it is one of the most visited websites in Malaysia. Launched in 2005, ShaShinKi has been featured in many famous magazines, blogs and newspapers, and is an official dealer for Canon and Nikon in Malaysia.

While the site looks a bit dated, it is fairly simple to use. All the important categories and options are displayed prominently at the top or left-hand side of the home page. One of the reasons ShaShinKi is so popular is because it also offers second-hand cameras and camera equipment for sale. Despite the low prices, all their products are original, and they guarantee that all products will be delivered in good condition. They stock more than 10,000 products and you can find almost any camera or piece of camera equipment on ShaShinKi. This includes chargers, lenses, batteries, tripods, cleaning tools, memory cards, and much more.

ShaShinKi offers products from some of the most famous brands in the world like Canon, Leica, Kodak, Nissin and Sanyo. You can even exchange your old camera for a newer model and get your camera repaired by experts on ShaShinki.com.

ShaShinKi Payment Options:

  • Cash on delivery
  • Online Banking (Maybank, Public Bank, CIMB)
  • Paypal

ShaShinKi Return Policy: Depends on product. Essentially, the buyer must request and get approval from ShaShinKi within 7 days of the shipping date. More details here.

Malaysian Currency accepted: Yes.

ShaShinKi Shipping Time and Charges:

  • Shipping takes up to 7 business days.
  • Shipping is free via PosLaju for orders above RM 50 within Malaysia. (Large parcels use CityLink).
  • More details about ShaShinKi shipping time and charges can be found here.

5. Fashion Valet

Malaysia Alexa Rank: 1,006
Facebook Likes: 233,000+
Description: Popular Malaysian online shopping site for women’s clothes shoes and accessories.
Website: www.fashionvalet.com

Just like ShaShinKi, Fashion Valet is another specialised online shopping website. True to its name, Fashion Valet focuses only on fashion. One of the reasons Fashion Valet is so popular is because it has really committed to promoting local designers – the website offers clothing and accessories from a wide variety of local and Asian fashion designers.

Launched in 2010, this website offers a wide variety of accessories, handbags, shoes, and ready-to-wear apparel. Fashion Valet also offers the latest pieces from local designers, and great bargains on many of their products. Loyal customers are awarded with store credits on every purchase that they make on Fashion Valet, which can be used to make the next purchase.

This online shopping website also caters to plus size women by offering apparel in larger sizes. The website is clean and easy on the eyes, with all the main categories displayed at the top of the home page. They also deliver products anywhere in the world. However, shipping is free only for deliveries in Malaysia; customers can even opt to pick up their purchases themselves.

Fashion Valet Payment Options:

  • Direct Online Bank Transfer
  • MOLPay Gateway (this accepts credit card, internet banking, and electric ewallet)
  • PayPal

Fashion Valet Return Policy: 30 days from arrival. (Items must be be in original condition – not washed, worn, or altered. Refunds are given in the form of store credit.  More details on Fashion Valet’s return policy can be found here.)

Malaysian Currency Accepted: Yes.

Fashion Valet Shipping Time and Charges:

  • Free local delivery in Malaysia.
  • Shipping takes 1 to 2 business days in Malaysia – delivered via PosLaju.
  • International delivery available, but charges apply.
  • More details can be found on their website.

6. ASOS

British Alexa Rank: 84
Facebook Likes: 4.6 million +
Description: Great online shopping site for men and women’s fashion. Free shipping to Malaysia.
Website: www.asos.com

ASOS is one of the UK’s largest online fashion websites, carrying over 850 brands. ASOS has an attractive website, comprised of large, visually alluring pictures and a clean user interface. You can search for products through the website’s search engine, or browse by women’s or men’s products, fashion trends, or collections. ASOS also offers a marketplace where you can buy and sell pre-owned fashion wear.

ASOS delivers worldwide, so yes, that includes Malaysia. And here’s even better news: if you accept the standard delivery option, shipping is free. If you need a quicker option, such as delivery within 5 days, then there is notable fee.

ASOS Payment Options:

  • Credit Card (Visa, MasterCard, American Express, Visa Electron, Laser, Maestro, Delta, Solo, Deal, DK Visa)
  • Paypal

Malaysian Currency Payment Option? No.

ASOS Shipping:

  • Standard Shipping: 9-28 days, free for orders over GBP 20 (~RM 125).
  • Express Shipping: 4-10 days, GBP 20 (~RM 125).

7. Shopbop.com

Alexa Rank (Global): 3,132
Facebook Likes: 2.3 million +
Description: Great online shopping site for women’s fashion, offering dresses, handbags, shoes, jeans, tops and more. Free shipping to Malaysia.
Website: shopbop.com

Shopbop launched in 2000 as an online shopping boutique site. It is now one of the leading international shopping sites for women’s fashion. This websites features hundreds of designer apparel and accessories to suite various styles and occasions for women. The website was acquired by Amazon in 2006. The website has a fresh design and is easy to navigate. And it provides free shipping to Malaysia with orders priced over US$10 (RM 32)!

Shopbop Payment Options: Credit Card (Visa, Master Card, American Express, JCB, Diners Club, and Discover

Malaysian Currency Payment Option? No (Credit Card will convert currency)

Shopbop Shipping Cost: Free shipping to Malaysia for order over USD 10 (~RM 440), USD 10 for orders below USD 100 to Malaysia

Delivery Time: 2-4 days for express shipping, 7-20 days for postal shipping.

Visit Shopbop here.

8. EastDane.com

Alexa Rank (Global): 16,281
Facebook Likes: 203,000+
Description: Great online shopping site for men’s fashion, offering more than 125 designer brands and free shipping to Malaysia.
Website: eastdane.com

East Dane was launched in 2013 as the brother site to Shopbop.com. The number of designer brands isn’t as large as Shopbop, but there is still a large selection, and it continues to grow. This is also a subsidiary of Amazon.com.  Also, the website offers fre shipping to Malaysia!

ShopBop Payment Options: Credit Card (Visa, Master Card, American Express, JCB, Diners Club, and Discover

Malaysian Currency Payment Option? No (Credit Card will convert currency)

EastDane Shipping Cost: Free shipping to Malaysia for order over USD 10 (~RM 440), USD 10 for orders below USD 100 to Malaysia

Delivery Time: 2-4 days for express shipping, 7-20 days for postal shipping.

9. Amazon.com

Alexa Rank (USA): 3
Facebook Likes: 27.1 million +
Description: One of largest online shopping sites in the world. Unfortunately, this site delivers only some products to Malaysia.
Website: amazon.com

Amazon.com is the largest online shopping website in the world. Luckily for Malaysians, they ship their products to Malaysia too. It is also one of the oldest online retailers. The website was launched in 1995, and originally it only sold books. Now customers can find almost anything on Amazon, including jewellery, CDs, electronic gadgets, toys and clothing. However, some of these electronic devices cannot be delivered to Malaysia.

Unfortunately, not all products on Amazon will ship internationally. Malaysians can find out if an item will be shipped here by looking at the product detail page. If you see a note saying “This item is also available for shipping to select countries outside the U.S.,” then it may be shipped to Malaysia.

Additionally, Amazon makes this statement on their website regarding the types of products that can’t be shipped internationally: “Buyers outside the U.S. cannot purchase the following types of items from sellers: video games, toy and baby items, electronics, cameras and photo items, tools and hardware, kitchenware and housewares, sporting goods and outdoor equipment, software, and computers.

Here are 10 things you can buy on Amazon.com and ship to Malaysia.

Amazon Payment Options:

  • Credit Card
  • Gift Card and Promotional Codes
  • Amazon.com Store Card
  • Checking Account (must be a US based checking account)

Malaysian Currency Payment Option? Yes.

Example of Amazon.com’s Shipping Cost and Delivery Time:

  • Product Example: One Polo Shirt
  • Cost for shipping to Bangsar: RM 64.30
  • Estimated Delivery Time: “Average 5-10 business days” (Amazon Global Expedited Shipping Option)  

SEE ALSO: Amazon in Malaysia: What You Need to Know

10. Book Depository

Alexa Rank (Global): 4,399
Facebook Likes: 198,000+
Description: International online book site shipping all books free of charge, to over 100 countries, including Malaysia.
Website: bookdepository.com

Book Depository is an online book store many people haven’t heard of in Malaysia, but it’s a gem. This online book store is based in the UK but delivers internationally, including Malaysia. Even better is the fact the site offers free international delivery.

Book Depository claims to offer over nine million titles. When you search the site, you’ll likely believe that figure, given the site’s robust book selection.  You can search the website by keywords, best sellers, ‘fast movers’, ‘book of the week’ and more.

Book Depository Payment Options:

  • Credit Card (Visa, MasterCard, American ExpresS)
  • Visa Debit, Maestro, Visa Election
  • PayPal

Malaysian Currency Payment Option? No. (Credit Card will convert currency)

Book Depository Shipping: Free shipping, Should arrive from 7 to 10 days after your order has been despatched. Uses Royal Mail Priority Airmail for international shipments.

SEE ALSO: Websites for buying books online in Malaysia

11. 11street

Malaysia Alexa Rank: 40
Facebook Likes: 1.1 million +
Description: The site utilises an escrow system in a bid to ensure security for both sellers and buyers. Payment will be settled with the seller once the buyer receives the product and confirms that it is in good condition.
Website: 11street.my

It is an e-mall operated by Celcom Planet Sdn Bhd which is a joint venture by Celcom Axiata Bhd and SK Planet Ltd and endorsed by Korean sensation Lee Min-ho, which adds to its credibility.

With over 400,000 sellers , 11street organises the site into eight distinct categories for easy browsing, including fashion, electronics,  & groceries.  It even has a Korean Street where you can buy various Korean products like cosmetics, specialty Korean groceries and K-pop CD’s. Offers and discounts are categorised under Shocking Deals at the top of the page so you don’t miss a good offer.

You have to be a member to buy anything, but they make it worth your while through credit and point system. Basically, points can be exchanged for vouchers and credit can be stored and either used for future purchases or exchanged for vouchers.  They even have member benefits of varying degrees depending on the amount of purchases a member makes within a 6 month period.

The site also offers tutorials and workshops for sellers to provide them with knowledge on operating an as an online merchant. Registered sellers even have access to a Seller Zone located in Kuala Lumpur which is equipped with photography studios and training rooms which are designed to support sellers in their business.

11street Payment Options:

  • Credit/Debit card payments
  • Online banking
  • AirCash

11street Return Policy: The Return Policy is determined by the seller and will be displayed on the product page.

Malaysian Currency accepted: Yes.

11street Shipping: Shipping charges are calculated by weight, though some sellers might offer free shipping on certain items.

11street Delivery: The site explains that delivery would normally take 3-5 business days but times may vary depending on the courier company chosen by the seller.

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