ABNxcess Broadband Packages: A 6-Step Guide

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ABNxcess—have you heard of this cable TV and internet company? If you haven’t, well, that’s because they are pretty new in town. Owned and operated by the Asian Broadcasting Network (of ABN Media Group), ABNxcess launched in June of this year. They opened registration for both its broadband and cable TV services, for installation within the next six months. However, the service is currently only available in select areas in the KlangValley and Johor Baru.

For more information about ABNxcess and their broadband services, browse our six-step guide.

SEE ALSOWhat’s the Best Broadband Service in Malaysia for You?


1. Does ABNxcess provide broadband coverage in your area?

Well, let’s take a look. Currently, these are the areas in which ABNxcess provides installation services:

In the KlangValley:

  • Sri Damansara
  • Bandar Menjalara
  • Kepong
  • Selayang
  • Subang Jaya
  • Bandar Sunway
  • Puchong
  • Taman Desa
  • Kuchai Lama
  • Ampang
  • Taman Pandan Perdana
  • Taman Bukit Pandan
  • Pandan Indah
  • Taman Maluri
  • Desa Pandan
  • Taman Segar
  • Taman Nirwana
  • Bandar Baru Ampang

In Johor Bahru:

  • Stulang Laut
  • Taman Pelangi
  • Taman Sentosa
  • Taman Maju
  • Permas Jaya
  • Johor Jaya

If you live in one of these areas and would like to register, you can do that over here.



2. How much data will you be downloading and uploading every month?

Unlike mobile internet providers, such as Yes 4G services, ABNxcess subscribers don’t need to worry about quotas (e.g. limits to how much you can download and upload each month).


3. What Type of Broadband Technology Do You Want?

You have quite a number of options to choose from in Malaysia. Fiber, wireless, and ADSL are the most popular options, and now we’ve got cable. If you’re looking for a fixed connection, as opposed to a mobile (wireless) one, then here are the basic things you should know: fibre broadband connections generally provide the fastest service possible, and cable offers faster speeds than ADSL. As a rule, ADSL is cheapest, but ABNxcess’ cable internet seems to be offering some pretty competitive prices. If you need to be mobile, however, then it will be worth looking up some 4G plans. Yes, Maxis, and Celcom all offer mobile 4G services.


4. How Fast Do You Want Your Broadband Service to Be?

ABNxcess offers speeds of 10 Mbps, 30 Mbps, and 50 Mbps. The question is, how do you figure out which broadband speed would be most suitable for you?

If you have no idea how much data/speed you will need, perhaps you can start by testing the speed of your current connection. From there, you should be able to figure out if you need more or less, and eventually decide on the size of the plan you want to purchase.

If you’d like to compare the speeds that ABNxcess offers to the speeds of other providers, take a look at our other guides on Maxis, Celcom, U Mobile, P1, and Yes. As previously mentioned, fiber usually offer the best speeds. However, it is worth noting that Maxis offers fiber broadband speeds of between 10 and 30 Mbps, while the ABNxcess cable plans meet and exceed that.

If you’re considering ABNxcess, here is a quick guide that might be helpful:
In the case that you’re going to be the sole userga of your broadband connection, 10 Mbps would suffice for things like streaming videos online, ming, and of course basic things like browsing and checking email.  You’ll want to consider the 30 Mbps option if you’ll have several medium-weight users at home. If you want to download many large files quickly, such as movies, then you’ll probably want to go with the 50 Mbps option.




5. Are ABNxcess Plans Within Your Budget?

Here are their current internet plan prices, as advertised on their website:

  • 10 Mbps: RM 129
  • 30 Mbps: RM 219
  • 50 Mbps: RM 369

Additionally, they’re offering internet + TV bundles, each of which cost RM 30 more than the internet-only prices. However, they are also currently offering a promotion: RM 99 for the 10 Mbps internet + TV bundle.


6. ABNxcess Customer Service

Overall, customer service can be a crucial factor when you’re trying to select the broadband service that would be best for you. Unfortunately, this can be a factor that is difficult to evaluate. As ABNxcess is very new, the feedback that we’ve found is rather limited. Here are a few avenues that you should look into, however:

  • People you know: Talk to friends, colleagues, and neighbours. If you know anyone that’s using ABNxcess, ask them if they’re satisfied with the company’s service .
  • ABNxcess Facebook page: Try posting comments and questions here, and see what customers have to say!
  • LowYat forum: Look for some existing comments and threads about ABNxcess; there are sure to be a few already. If you don’t manage to find anything, why not start a thread? LowYat is a very active tech community, and you should receive some decent feedback.

If you have any experiences or thoughts to share about ABNxcess and their cable TV and broadband services, do leave us a comment below!


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The fees are cheaper than most. But
1) Wifi slow and often konked off. I complained almost every week.
2) Comes with TV programme. Only the news are fresh. The documentary and
travel channels repeat all its programmes at least 3 times a day. I have subscribed
more than a year ago and still watching the same repeats.
Abnxcess pls buck up or I will have no choice but to change other providers.


Abnxcess so slow.

Subscribed 10Mbps but getting less than 1Mbps. This is taken during non peak hour


You can see that many people complain about abnxcess slow speed at major forum just to name a few https://forum.lowyat.net/topic/2805994/+1480

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